What our Families Say

"Thank you so much for looking after our children so well for the last 5 and a half years. The kindness shown them had been incredible and I'm truly sad and emotional to be coming to the end of this journey.

Through the COVID challenges with our daughter to navigating the preparation to school for both of them, they both loved every minute of their time with you all and speak so highly of all the staff who they have seen as friends...Once again thank you for it all and for helping them grow and learn and just have fun!"

- Coombe Dingle Parent, August 2025

"We have had the best experience with you all. Everyone in the team is warm and friendly and very much cares about all the children. You listen so well to the children and support them to thrive and flourish. There is never anything that is a problem, which is so reassuring as a parent. All the wonderful events that you put on and ensure that the whole family is included is just so lovely. Our child has had the best possible nursery experience with you all."

- Flax Parent, July 2025

"Just brilliant. Everyone has been amazing since day one for the past 4 years. Our child loves it. She has learnt so much and she wouldn't be the caring, considerate and loving child without her experiences and feedback from all of the team. Thank you - we cant wait for our second child to start nursery next year!"

- Downend Parent, July 2025

"We are so grateful for the love and support our child has received from Red Bus. The team are close-knit, diverse bunch of people who clearly adore the children and go above and beyond to make each child feel heard and special."

- Downend Parent, July 2025

"My son has loved his time at Flax Bourton, being the first baby in the baby room on your first day opening to now graduating! He has grown, developed and become a lovely little person who has been influenced positively from all the staff in every room. THANK YOU!"

- Flax Bourton Parent, July 2025

"My child has been very well taken care of by Red Bus since he started in the baby room at 16 months old, I found a trusted provider to whom I felt wholly confident leaving my baby in the care of. You have all taught him so much and helped shape him into the caring, loving, independent and confident child he has become."

- Downend Parent, July 2025

"I've never worried about leaving my son at nursery, the staff are confident and know what they are doing and the care they give is exceptional. They've helped him when he struggled going to Pre-School and made it a place where he has thrived and is happy."

- Downend Parent, July 2025

"A fantastic place with fantastic staff, who really care for the children and make it a fun and exciting place to be for our little ones every day."

- Downend, July 2025

"We are really happy with the care at Red Bus and our baby seems to love it! He loves his key worker and always has a great day."

– Flax Bourton Parent, June 2025

"I feel the setting really knows my child and celebrates the wins she has each day. They are clearly very caring and want to see my child succeed."

– Coombe Dingle Parent, June 2025

"Since starting Red Bus our daughter has developed brilliantly! We’ve been so impressed with everything she is learning, she very quickly picked up new words, and now she has started speaking more too! We are so grateful for the care she receives each day, she absolutely loves coming and we couldn’t ask for more from the amazing staff."

– Flax Bourton Parent, March 2025

"Every day I am amazed by everyone’s patience and ability to put the children first and make sure they feel heard, seen and prioritised. Even on mornings when drop off was not easy I always feel confident that  my kids would settle quickly because the amazing staff would do everything to console them and cheer them up."

- Downend Parent, February 2025

"Red Bus is such a lovely nursery with cheerful, efficient and caring staff members, our daughters absolutely love it - thank you!"

- Coombe Dingle Parent, January 2025

"My daughter took herself off on her own when we came to visit so we knew she felt confident and happy to explore. We had a warm friendly feeling from the staff the environment seems very chilled and calm…We are happy that our daughter is happy. She is never in a rush to go when we collect her, and yesterday didn't want to leave at all!"

- Flax Bourton Parent, January 2025

"I love the emphasis on curiosity, and the way that activities are fluid to cater to whatever my daughter is showing real interest in. She loves to go into Pre-School every morning as she knows it will be fun."

- Coombe Dingle Parent, January 2025

"The nursery team have been incredible- clearly taking great pride in their work and showing complete professionalism whilst at the same time showing so much natural care, patience, warmth, energy, reassurance and consideration to all of us! They always take the time to make the drop offs as smooth as possible and give such detailed and useful insights and updates into how the day has gone too. 

Also we would like to shout out the incredible work from the Kindergarten team! It really feels like a fun family party atmosphere in there and my child loves the new play equipment and set up in there too! Every single member seems so invested in our girls and it honestly feels like a home from home! We love the creativity and diversity of the activities and themed days put on - and all the team are so up beat and friendly and clearly work so hard to create such a fun and encouraging learning and play environment. 

It's honestly an absolute joy to interact with everyone at Red Bus. We feel like we've hit the jackpot finding you guys and really appreciate your hard work and see dedication."

- Flax Bourton Parent, October 2024

 

"The interest shown in the children comes across as so genuine and is really appreciated. I'm always so impressed by how often staff recall details about my daughter which have only been mentioned once before - and this is true of such a wide range of staff, not just the key worker and buddy team."

Nursery Parent, Downend, September 2024

"The nursery team are always so welcoming and positive in the morning with my child - I really feel they know her and care. They put a lot of effort into activities and still seem to have energy at the end of the day!"

Nursery Parent, Flax Bourton, September 2024

"I’m always so impressed with the energy and enthusiasm of the staff even at the end of a 10 hour day! Also how quickly all the staff get to know the children - which represents how invested they are in their work, as well as how well supported they must be by the managers and leaders."

Pre-School Parent, Downend, September 2024

"All the staff are really lovely. It took a little while for our child to settle in, but they gave me loads of reassurance and did all they could to make her feel welcome - and now she is happily playing all day. She comes home with new skills and is clearly thriving. Really impressed by how the nursery is run and the quality of care is amazing."

Nursery Parent, Downend, September 2024

"We trusted you our babe when times weren’t easy, when we had our faces covered with masks, queueing outside for pick ups and interactions were reduced to a brief handover by the door. But as days and months went by, we saw our child flourishing and developing - from not speaking a word with his friends or staff to becoming our very confident little boy.

Thank you for all the cuddles, for all the tears we swapped, for holding his hand and for every book that was read to him. Today when we say our goodbyes I am confident that Red Bus has been the best choice we made for our child. Your work and dedication will never be forgotten and we will be forever thankful."

- School Leaver, Downend, August 2024

"I don’t really know where to start in reviewing my son’s time at Red Bus as it’s flown by and has been utterly magical... He’s really grown in confidence during his time at Red Bus, and I know this is thanks to the staff and the care and attention they give to each child.

There’s not enough space to list all the brilliant staff who have supported his key workers over the last few years, but every day they have amazed me with how well they know each and every child. The fantastic menu has also really helped my son explore and enjoy a wide range of foods, making mealtimes at home that much easier (well, most of the time!). We will miss Red Bus so much, it really is going to be such a wrench leaving in August. But I know my son heads to his new school happy, confident and with all the tools he needs to do well. Thank you, from the bottom of my heart."

- School Leaver, Coombe Dingle, August 2024

"My child grew in confidence as soon as she joined Red Bus. It provides a nurturing environment, puts their safety first and allows them to do more of what they love. I think all of the staff are wonderful at their jobs and make the nursery and pre-school run successfully. My child enjoyed trips out, playing in the garden (especially the water fights) and doing art the most! We shall all miss you very much."

- School Leaver, Flax Bourton, August 2024

"Red Bus staff have been like an extended family to us. Staff really cared about and bonded with our daughter, she has learned so much and made lots of friends. It felt safe to leave our child in your good hands. Thank you so much for giving her a great start in life."

- School Leaver, Downend, August 2024

We want to say a huge thank you to all for the brilliant job you’ve done, for the personal care and touches you put into your roles, for the smiles, the welcomes and for generally making our Red Bus journey so enjoyable. After six years it will be weird not having you as part of our routine. We will miss you!

- School Leaver, Coombe Dingle, August 2024

"Thank you so much for all your support, warmth, care and love for our boys over the last 5 and a half years! As our son leaves it closes a Pre-School chapter in our family lives, and we reflect on just how lucky we were to find Red Bus back in 2018…for all the challenges in this sector, you are a shining example of how childcare should be done and how the highest standards can be achieved, and you should be proud of the care you provide. Our sons both loved Pre-School and we will always look back on this chapter, for them and with them, with gratitude, a smile and fond memories."

- School Leaver, Coombe Dingle, August 2024

"Thank you for all the fun and exciting opportunities, for the kindness and care you’ve given to both our children. For the fab sense of humour, the little details and stories told at pick up and on the portal to warm our hearts and make us smile, for the excellent communication and outstanding hard work that goes into each and every day. Thank you so much for giving our children the best start to their learning journeys!"

- Kindergarten Leaving Family, Coombe Dingle, July 2024

"My kids have come so far in the last few months! The Nursery staff have done an amazing job with my youngest - it's really helped getting him into a routine and helped him come a long way with his eating as he struggled at first! It's also so nice to see him finally want to interact with things.

And my oldest has improved massively...he no longer cries at drop off, but is happy to go see his friends. It's so nice to see him happy and to have learned a bit more about how to express himself. He loves talking about the Pre-School team and every time I've had to leave him and he was a tad upset they have been amazing at hand over! Thank you to all of you who helped my children settle and thrive."

- Pre-School Parent, Coombe Dingle, July 2024

"I feel like the children are really seen and taken seriously here. Their feelings are valued and talked about and they are helped to navigate difficult situations. They are being treated kindly and compassionately and they copy this behaviour with their friends/families."

Kindergarten Parent, Downend - February 2024

"Lovely positive role models as staff. They show children how to interact with each other.
Red Bus feels like a family."

Nursery Parent - February 2024

"The life skills and teamwork that is incorporated into their days - e.g. tidying up, learning to put on own clothes. I’ve seen our daughter’s independence grow as a result of this.

She will also point out when we watch TV or read books what the characters’ emotions are, which I think has also come from Red Bus."

Pre-School Parent - February 2024

“Your Ethos and showing us on the tour that you care about the development of all the children, this nursery was exceptional above all nurseries we viewed.

I knew from the tour that my special boy would receive the best care, development and support, all the staff were so welcoming and kind my boy took to all of them.”

–  Nursery Parent, Downend, January 2024

“As well as the considered approach to early years and dedicated staff, I really liked the setting of the building and the facilities available. I like that the room has large windows so there is natural light coming in, and that there is so much for my little one to explore between the different free-flow rooms. I really love that there is an indoor slide and two gardens.”

Nursery Parent, Downend - January 2024